Your burning questions answered.
Didn’t get the answers you were looking for?
- General information
- Setup & installation
- Operation & usage
- Performance & efficiency
- Business impact
- Maintenance & support
General
What is the Latte Art Factory?
The Latte Art Factory is an award-winning automated milk foaming solution designed to create high-quality milk foam, thereby streamlining the process of creating coffee based drinks and more.
What are the main benefits of using the Latte Art Factory?
The main benefits include consistent milk foam quality, reduced milk waste, faster preparation times, and the ability to create both hot and cold foam for a variety of drinks.
Milk Module
What is the milk module?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
What does IMS stand for?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
What is an Integrated Milk System?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
Is the IMS only on the Milk Module of the LAF Bar or do all of the Milk Modules have the IMS?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
What is patented? Why is this important?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
Milk Foam
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How do I set up and configure the basics step by step?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
Refrigiator Module
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How do I set up and configure the basics step by step?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
Technology
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How do I set up and configure the basics step by step?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
Water Supply
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How does the machine work (step by step)?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
How do I set up and configure the basics step by step?
Step 1: Fill the container with milk or your favorite plant-based alternative. Step 2: Tap the digital touch screen and select your beverage of choice. Step 3: Enjoy perfect milk foam, exactly how you like it.
General information
What is the Latte Art Factory?
The Latte Art Factory is an award-winning automated milk foaming solution designed to create high-quality milk foam, thereby streamlining the process of creating coffee based drinks and more.
What are the main benefits of using the Latte Art Factory?
The main benefits include consistent milk foam quality, reduced milk waste, faster preparation times, and the ability to create both hot and cold foam for a variety of drinks.
What models are available and what are their differences?
The Latte Art Factory offers two main models: LAF Classic and LAF Bar. The LAF Classic is a single countertop unit with a built-in refrigerator, while the LAF Bar is designed for limited counter space with the refrigerator and modem placed under the counter.
Both models have Pro versions.
How are the Pro versions different?
The Pro versions are faster, with the ability to produce up to 0.9 liters of milk foam per minute, compared to 0.7 liters per minute. This makes it ideal for high-volume cafes where speed is crucial. The Pro versions are also designed to handle higher workloads, making them suitable for busy environments where a large number of beverages are prepared daily.
Where is the Latte Art Factory made?
The Latte Art Factory is produced by our parent company, CUP&CINO Kaffeesystem-Vertrieb GmbH & Co. KG, located in Hövelhof, Germany.
Setup & installation
Can I install the machine anywhere?
The machine can be installed in most commercial environments with access to power, water, and drainage. It requires specific space for ventilation and connections, so ensure you have the necessary space available.
What are the power and space requirements for the Latte Art Factory?
The LAF Classic requires 220-230V 2000W power and measures 22.28 x 56.35 x 56.23 cm (8.77 x 24.70 x 26.80 in). The LAF Bar also requires 220-230V 2000W power and measures 21 x 57.8 x 31.8 cm ( 8.27 x 22.76 x 12.52 in) for the dispenser and 22.15 x 57.05 x 52.15 cm ( 8.72 x 22.46 x 20.53 in) for the undercounter unit.
In the US the LAF requires 120V 2000W of power.
Can I install the machine myself?
While the machine is designed to fit in your space, the installation needs to be done by a trained professional to ensure proper setup and optimal performance.
What does the installation look like?
Unpack: Remove the machine and accessories from the packaging.
Place: Position the machine on a stable countertop or under the counter, ensuring proper ventilation and space for the cables and tubes.
Connect: Connect the machine to the power supply, water source, and drainage system.
Fill: Fill the milk container(s) with the desired type of milk.
Configure: Use the touch screen to set up your recipes by adjusting temperature and foam texture settings.
Test: Run a few test drinks to ensure everything is functioning correctly and that the milk foam has the desired texture.
Operation & usage
How does the machine work (step by step)?
Fill: Fill the containers with your choice of milk (dairy, plant-based) or cold brew pre-mix.
Tap: Use the digital touch screen to select the desired beverage.
Enjoy: The machine dispenses the perfect milk foam or cold brew, ready to serve.
What types of milk can be used with the Latte Art Factory?
The machine works with fresh milk, UHT, low-fat milk, and plant-based milk alternatives such as oat, soy, almond, and coconut. You can also use other liquids such as cold brew, tea, and chocolate milk, as long as they are not high in sugar and have no powder residue.
How does the Latte Art Factory handle plant-based milks?
The machine is compatible with various plant-based milks, providing consistent foam quality without any dilution or burning, ideal for expanding vegan and lactose-free options.
Can I use more than one type of liquid?
Yes! You can use two types of liquid, either separately, or simultaneously! Those can be your most used liquids such as dairy and oat milk, or liquids you want to combine for special drinks such as cold brew and coconut milk.
What about cross contamination?
The Latte Art Factory is designed with hygiene and safety in mind. It features a patented water flush between each dispense which helps prevent cross-contamination between different types of milk. Tests by a third-party lab show that, following HACCP procedures, the machine machine will keep the contamination below 0.5% in a 200 ml drink (and below that in higher volumes), greatly reducing the risk of intolerances and allergies.
Does it change the taste of the coffee?
The Latte Art Factory does not alter the taste of the coffee. Instead, it enhances the overall quality of the beverage since the milk foam is not diluted, thereby offering a richer taste of milk. Furthermore, by maintaining precise control over the milk’s temperature you won’t ever get milk foam that tastes burnt.
How does the Latte Art Factory handle different milk textures?
The machine uses an air valve instead of steam, which can be adjusted to create a variety of milk foam consistencies from liquid to solid. You can also combine up to three textures in one drink.
What kind of drinks can be made with the Latte Art Factory?
The machine can create a wide range of beverages! Some examples are cappuccinos, lattes, flat whites, macchiatos, nitro cold brews and iced lattes.
Can the Latte Art Factory be used for cold beverages?
Yes, it can create cold foam and nitro cold brew, allowing you to expand your cold beverage offerings.
What customization options are available for the Latte Art Factory?
You can customize drink recipes, adjust milk textures, and add new drinks to your menu using the machine’s digital touch screen.
Performance & efficiency
How much faster can the LAF make coffee shop workflows?
The machine significantly speeds up workflows by automating milk frothing, which saves about 4 hours per week in labor. It also reduces wait times by up to 50% during peak hours, enhancing overall efficiency.
How does the Latte Art Factory improve workflow efficiency?
By automating milk foaming, it reduces preparation time, allowing baristas to focus more on customer service and other tasks, thus improving overall workflow efficiency.
How does the Latte Art Factory help reduce milk waste?
The machine dispenses precise volumes to reduce waste, and it has been shown to cut milk waste by up to 25%, saving thousands of euros annually depending on the volume of drinks sold.
What is the dispensing speed of the Latte Art Factory?
The Latte Art Factory can dispense 700ml of milk foam in 60 seconds while the Pro versions dispense 900ml of milk foam.
Can the Latte Art Factory handle high-volume orders?
Yes, it is designed for high-volume environments and has been tested to maintain consistent milk foam quality and temperature across multiple orders.
Is the Latte Art Factory hygienic?
Yes, the Latte Art Factory is the most hygienic milk foaming solution on the market. It is NSF certified and features an automated cleaning cycle and manual water flush after each drink to maintain optimal hygiene standards. The design also complies with HACCP guidelines.
Is the Latte Art Factory energy efficient?
Yes, it features steamless milk frothing, an automated power-saving mode, and heating on demand to keep energy costs low.
How does the Latte Art Factory handle busy periods in cafés?
The machine’s high-speed dispensing and consistent quality make it perfect for handling busy periods efficiently, reducing wait times and improving customer service.
Business impact
How does the Latte Art Factory ensure consistent quality?
The machine maintains high temperature stability, precise air flow, and texture adjustments, ensuring that each drink is of consistent quality every time.
How can the Latte Art Factory expand a café’s menu?
It allows for the creation of new and innovative drinks that feature both hot and cold foam, which can help expand your café’s menu and attract more customers.
Can the Latte Art Factory help increase beverage sales?
Yes, by ensuring consistent quality, speeding up preparation times, and enabling the creation of new and unique drinks, the machine can help increase beverage sales and customer satisfaction.
What are the cost savings associated with using the Latte Art Factory?
By reducing milk waste, reducing training costs, and enabling the sale of high-margin drinks, the Latte Art Factory can significantly cut overhead costs and increase profitability.
How long does it take to train staff to use the Latte Art Factory?
Training time is significantly reduced due to the machine’s user-friendly interface and automated processes, typically requiring only a few hours to get new staff up to speed.
Maintenance & support
Is the Latte Art Factory easy to clean?
The Latte Art Factory features a patented quick and easy cleaning process with an automated daily cycle which only needs a minute of manual labor, and then runs for 15 mins on its own.
What are the maintenance requirements for the Latte Art Factory?
Regular maintenance includes daily automated cleaning cycles. Remote technical support and telemetry help identify and resolve minor issues quickly, reducing downtime.
What kind of support is available for the Latte Art Factory?
The machine offers telemetry and remote support for quick service and updates. Additionally, it provides business insights and analytics to help optimize performance and manage multiple machines across locations. Your local machine reseller is able to assist with bigger issues or when replacing a module.