From boosting the profitability of 5 to go outlets by 30%, to helping Lavazza create a new signature drink, and cutting waiting times by over 50% at Loungers, this is a showcase the customer success stories and the transformative impact the Latte Art Factory has had.
By integrating the Latte Art Factory into your café operations, you ensure your patrons enjoy consistent quality, elevated service, and an expanded menu tailored to their changing preferences.
This innovative system is crafted to address your foremost requirements, empowering you to excel in the dynamic landscape of the modern coffee industry.
SHELL Café
Turning a gas station café into a destination for barista quality coffee.
Background: LAF was introduced at 5 of Shell Café’s busiest locations to improve quality and efficiency.
Challenges: High-volume cafés with 80% milk-based orders made it difficult with high staff turnover and low skill level to keep consistent quality.
Results with LAF:
✅ Higher perceived coffee quality & consistency
✅ Reduced training time dramatically
✅ Faster workflows during peak hours
✅ Increased loyalty card usage
✅ Greater staff confidence
“We see more repeat visits and hear from our customers that our coffee tastes better than ever.”
Caffeine
Cutting milk waste by 40% and unlocking new revenue.
Challenge: Baristas over-poured milk for each drink, adding up to 16 liters of milk waste daily and 5,800 liters per year.
Results with LAF:
✅ 40% reduction in milk waste
✅ 5,800 liters of milk saved annually
✅ €5,800 saved annually (at a single outlet)
✅ Nitro cold brew added to the menu
✅ Freed up baristas’ time & streamlined workflows
“Baristas are pleased with LAF because they have more time to do more things. Plus training new staff is significantly faster.”
5 to go
“5 to go outlets with the Latte Art Factory have witnessed a 30% surge in revenue.” Radu Savopol and Lucian Bădilă, cofounders of 5 to go
Challenge: Rapid expansion across 500+ locations required consistent beverage quality and stronger profitability, despite higher operating costs.
Results with LAF:
✅ +30% average revenue in cafés with LAF
✅ +54% revenue growth at one location
✅ Successfully deployed at 100+ outlets
✅ 3,000€ annual savings from milk waste (11.7L/day)
✅ Wait times reduced by up to 50%
✅ Production doubled 150→300 milk drinks/hour
LAVAZZA Flagship Stores
How Lavazza Developed its Signature Cappuccino
Challenge: Create a premium signature drink experience while ensuring it is prepared consistently by any barista.
Solution: LAF was introduced to automate milk texturing, dosing and temperature control across its 2 flagships.
Results with LAF:
✅ Enabled a differentiated signature beverage concept
✅ Simplified beverage preparation and staff training
✅ Delivered a repeatable premium beverage experience
✅ Created the distinctive foam texture behind the recipe
“Latte Art Factory makes preparation constant and uniform: it dispenses the right quantity of milk at the correct temperature and with a velvety creaminess perfect in terms of quality”
Société Café
Scaling premium café quality across multiple locations with emerging coffee technologies.
Challenge: Deliver the same premium experience every day, regardless of drink type, shift, barista or location.
Innovation spotlight: Société paired LAF with robotics, creating a next-gen automated beverage experience.
Results with LAF:
✅ Consistent quality across all 3 locations
✅ Faster service during peak hours
✅ Reduced milk waste by up to 25%
✅ Simplified training with preset recipes
“Latte Art Factory makes my job easier while maintaining the high standards our customers expect” Reza, Barista at Société
Van der Valk Luxembourg
Delivering a consistent premium beverage experience for hotel guests.
Challenge: Maintaining consistent beverage quality across shifts and team members while meeting premium guest expectations.
Results with LAF:
✅ Consistent beverage quality in each cup.
✅ Easier delivery of premium service standards.
✅ Greater confidence across the F&B team.
✅ Enhanced guest experience
✅ Successfully expanded to a 2nd location
“Consistency is key for us and this machine delivers excellent results every time.” Victor, F&B Manager at Van der Valk Hotel
Lounge
Cutting wait times by more than 50%
Challenge: High volume locations were experiencing long queues and extended wait times during peak hours.
Results with LAF:
✅ Reduced wait times by 62%
✅ 24 to 9 minute reduction in wait times.
✅ Faster service in busy locations.
“In our high volume sites, Latte Art Factory has helped reduce our wait times by upwards of 50%. It’s an essential piece of equipment!” Martin Gainard, Head Barista
Caffè Bar Benin
Serving the same great drinks, every shift, every barista.
Challenge: Maintaining consistent beverage quality across different staff members while keeping service fast during peak periods.
Results:
✅ Consistent milk foam in every drink
✅ Faster workflows during morning rush hours
✅ Precise control over temperature and texture
✅ High-quality drinks, regardless of barista skill
“The best thing about Latte Art Factory is that you always get the same milk foam consistency. During morning rush hours it speeds up your workflow. Baristas of any skill level can guarantee consistent beverage quality.”
Peter Larsen Kaffe
Delivering quality coffee with less training.
Challenge: Training staff to manually steam milk to a consistent standard takes months, making it difficult to onboard new staff.
Results with LAF:
✅ New staff can prepare quality milk foam, quickly
✅ Months of barista training for milk, eliminated
✅ Consistent beverage quality across skill levels
✅ Freed baristas to focus on espresso & customers
“With the Latte Art Factory, it’s a huge advantage when we don’t have time to teach people how to steam, which normally takes several months to learn.” Barista at Peter Larsen
Sodexo
Elevating the workplace coffee experience at corporate offices in Luxembourg.
Challenge: Deliver a premium coffee experience efficiently while meeting the expectations of employees and guests in a busy corporate office setting.
Results with LAF:
✅ Improved team efficiency
✅ Enhanced the workplace coffee experience
✅ Increased customer satisfaction
✅ Delivered consistently high-quality beverages
“Our team has become more efficient and our customers are delighted with the results in their mugs.” Noémie Mertens at Sodexo
Velo Cafe
Serving up to 600 cups a day without compromising quality.
Challenges:
- Serves up to 600 cups a day.
- Nearly 80 drinks/hr during peak period
- 50% of drinks are milk-based.
- Need to maintain speed & consistency during rush hour
Results with LAF:
✅ 30% faster beverage preparation
✅ Drinks served in under 3 minutes
✅ Consistent quality across barista skill levels
✅ Reduced training time and milk waste
“It really helps us handle our crazy traffic!” Nattapon Sarasisang, Owner of Velo Cafe
Smukfest
Serving up to 600 cups a day without compromising quality.
Challenges:
- Serves up to 600 cups a day.
- Nearly 80 drinks/hr during peak period
- 50% of drinks are milk-based.
- Need to maintain speed & consistency during rush hour
Results with LAF:
✅ 30% faster beverage preparation
✅ Drinks served in under 3 minutes
✅ Consistent quality across barista skill levels
✅ Reduced training time and milk waste
“It really helps us handle our crazy traffic!” Nattapon Sarasisang, Owner of Velo Cafe
ARoS
Creating a more versatile and efficient café experience at ARoS Museum in Denmark.
Challenge: Offer more beverage choices while maintaining a smooth workflow.
Results with LAF:
✅ Expanded beverage offering (hot & cold)
✅ Improved overall cafe workflow
✅ Reduced need for additional equipment
“Latte Art Factory makes the overall flow better. The machine can make just about anything you need: cold drinks, cocoa and iced tea, or just a glass of milk.” Barista at ARoS
